So let’s say you want to post new information, or upload photographs, or change the layout—you should be able to do it easily and quickly. You should be able to have a considerable bit of control without having to go to your developer. And without feeling that you can’t do what you want to do. The website should be a tool that helps you do all the things that you want to do, rather than a hindrance.
What many website developers usually do is customize the website in such a way that if you post a blog entry or a page it may not look the way you want. Or the developer may create a gallery for you, but that’s the “only” gallery that you can add photos to. If you want to create another gallery of your own, you don’t really know how to do it.
So you feel kind of STUCK with what you have been given. You’re not able to improve or scale or extend your website. You’re not able to add things you want. This makes the website owner feel trapped. It’s like having a website, but not being able to do much more than the ‘two things’ that the developer has taught the website owner to do. And this creates immense frustration and the feeling of being caught in a hostage situation.
I had to pay high maintenance fees, otherwise—Click! No more website.
I couldn’t disagree with him or—Click! No website.
It took me a while to decide to ask Audrey at Stressless Web to build my site. Yes, I was hesitating. Despite she was recommended by two different people that I appreciate and whose opinion I respect very much. Yes, I hesitated.
To finally make up my mind I went the long winding road. Wow, VERY winding.
Chapter 1
My first web developer (I didn’t know of Audrey, or StressLessWeb, at the time) was quite good technically but very old fashioned in his ways. Everything programmed by hand, but efficient, it worked. However I had to constantly fight to get my point across, my views and my actual business needs. It was always a “no”.
That was stressful!!
He also had full control over everything: I couldn’t add new content unless he opened that “little window”. I couldn’t add new photos, as he was afraid I would “mess the website up”! I didn’t even have the password to my site. Yes, the very same wesbiste I’d paid a lot for! My website was under his name too. I found out, when I finally left this developer, that I was fully tied to him, and his whim to be able to shut down my entire website with just one click.
I had to pay high maintenance fees, otherwise—Click! No more website.
I couldn’t disagree with him or—Click! No website.
Is that stressful, or is that stressful??
After one of his tantrums, and when he decided not to do my website any more, I could have gone to Audrey. My God, how many headaches I would have saved! But, I still wasn’t sure.
Chapter 2
Because I’m based in Spain, I opted for another Spanish company. New, young, lots of good vibes, nice designers.
The actual developer was a friend of mine, so it was all good. Result: very attractive design, but hopeless, technically speaking. They had no idea of how a real website works, let alone an online shop. Nearly every customer of mine had a problem with their online payment: either the system wouldn’t recognise their address, or it didn’t process the purchase or there was a duplicate order. In each case, the result was they couldn’t pay! But the worst was when the system didn’t inform them that the order had been finalised, so they paid a second, even a third time! Can you just imagine my despair and how much I lost? not only in sales, but in trust from my customers… . The developers were so embarrassed that they even offered to return my money! (but they haven’t!)
Chapter 3
More Spanish developers, very professional, long experience, a good team. But no English, and too overworked. After waiting for 5 long months, had three meetings with them. I realised they didn’t understand the needs of my customers at all.
Chapter 4
Yes, you guessed it! Finally, after 8 months of being thrown out into the wolves’ mouth, my head came to its senses and contacted Audrey of StressLessWeb.
I couldn’t believe it!
From day 1, she analysed my chapter 2 website, bit by bit—and that was before I agreed to give her the job! It was a thorough, clear, neutral analysis, and in great depth.
And I absolutely agreed with everything! How could she see what I had been complaining about all the time? And how would she be able to structure it in such a simple and clever way?
And yet, she did. I got a proposal: simple, clear, efficient, realistic, intelligent. Her price was more than reasonable.
That’s when my heart started to beat in my chest. Will that be true? Not completely believing anything other than I’d have even more problems with my website.
There was also the problem of distance. Audrey lived far away—very far! It’s not as if I would ever see her, or get to phone her, or if necessary drive to her. That’s because she’s more than 10,000 km away.
I was reluctant, but the butterflies in my stomach said: go ahead, come on, go for it!
Ah, breath in—Best decision ever!!!!
There was an immediate response to my emails with solutions, or advice, or tutorials!
She even helped me with my old shop, spent time researching, found partial solutions while the new one was being made. She didn’t bother me with constant requests for material to send, decisions to make. No bother at all.
Then I saw the first draft, and that’s when I fell in love with StressLessWeb.
Yes! No questions asked, she knew what I needed and managed to do it. Not only that, much better than I could ever have worked it out by myself. Much, much better!
Every step that followed since then, just made the website better—perfecting perfection, as it were. More options and more solutions. Always finding the solution, never getting stuck at a problem.
I, as a teacher for more than 30 years, would give Audrey a 10+, or a 12 if there was such a thing. She’s managed to make an easy-to-understand-for everybody website, with taste and balanced in content and design.
And you know how all this was achieved? With NO STRESS on my part!! That’s unbelievable, but Audrey does the thinking, the decision making, the helping hand, the adviser, without you noticing it.
She can do it for three reasons:
- Her very strong technical background and qualifications.
- A very systematic, practical mind, down to earth, that will simplify your most complicated problems.
- Her good heart. Because she cares for her customers, she’s not indifferent. She looks after them and tries to be fair, and does what’s best for them.
Also she’s made sure that I can manage on my own website from now on, and I won’t depend on her for every single thing I have to do. She’ll “train” me with her tutorials or direct help. Then I’ll be independent and happy!
I know she’ll always be there for any sudden panic attacks I may go through—or mess ups that I will surely make. She’ll be there. Or available for future projects.
At long last my website is user friendly, attractive, and it works perfectly! My customers can find me much more easily than before so my sales are increasing.
Wow, how long it took me to find you StressLessWeb!!
Can I recommend them?
Absolutely, 100%!! with total confidence and trust in her capacity, knowledge, customer service, efficiency, reasonable price, hard work, caring attitude.
The distance has never been a problem, Audrey understands what my customer needs and puts my mind and soul to a rest. Thank you Audrey, a million thanks for being one in a million!
So my long winding road to StressLessWeb has a happy ending. I just wonder why it took me so long to realize how good it was!
Will you be as silly as me, or do you belong to the sharp ones?
StressLessWeb is about creating websites that reduce stress. Websites that are not about the developer, but about you. So StressLessWeb helps you to do the following:
This gives you, the website owner, a certain level of comfort which is more important than just having a website which is not quite in your control. And yet the biggest concern is: Will the website meet my requirements?
The biggest factor is that you want it to meet your expectations in every respect—that’s what’s most important!
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