I never have major time problems despite the fact that we are as far apart in time zone terms as possible. For example the other day I foolishly ignored one of your cardinal pieces of advice ("Never touch the website when you've only just woken up and not had coffee!) and deleted a major piece of functionality that made most of my main website pages appear as nonsensical text strings. I sent an email explaining the issue. And then I had to walk the dog. By the time I got back the issue was fixed and the website was working normally.
When I factor in that fast, reliable, no-fuss service I always get it makes using you guys for any website requirements I have an absolute no-brainer. I can't ever envisage using anyone else and if it got to the point where you got so mega busy that you needed to limit the client work you took on, I hope you'd tell me in good time so I could sign up on retainer.