If you’re not a designer – and not a website coder – then don’t waste time trying to work it out yourself.
This has taken me wayyyyy too long to learn and start implementing.
For years I was the archetypal one man band – I did everything for my website. Filmed the videos. Edited the videos. Uploaded the videos. Wrote articles. Wrote autoresponders. I create 50 plus pages of content a week for my membership magazine – I do all that too. Program the websites etc. etc. etc……
When I was getting started I had to do it all myself. There was no budget to outsource to anyone else. But I held onto mindset wayyyyy too long.
Case in point: my website needed extensive redeveloping and redesigning. And it was put off for at least 9 months because I didn’t have the website skills to do it. And I set myself the task of learning those skills….but it turned out I didn’t have the time to learn to do it properly.
So in the end I contacted Audrey from StressLessWeb. We chatted via email. And she ended up doing what was needed – the initial website took about 6 weeks for her to put the framework in place.
I was really pleased with the result – but much more importantly it allowed me to implement some stuff that have increased sales. So the investment I made in Audrey has already been paid off at least ten fold.
StressLessWeb did a great job with the website and I’m really pleased. If you’re not a designer – and not a website coder – then don’t waste time trying to work it out yourself. Email Audrey! If you need to, run a sale to pay for her services. And continue down this path.
I didn’t have a contract. I was doing it myself, and sometimes I’d reach out to Audrey for advice.
My only hesitation was the price.
I was looking at this as the monthly updates, which take about a minute when everything goes smoothly. But everything doesn’t always go smoothly, and when there was an issue earlier in the year I spent about a week trouble-shooting it.
My hesitation was, I figured that the same issue would have been resolved in short order with someone like Audrey doing the updates so I was still thinking that it seemed like a lot to pay for what would probably be just a few minutes’ work most months.
Finally I told myself that I was paying to save myself the week’s struggle if/when something came up. That the annual fee is what I’d pay not to have to go through another week like that.
(Not to mention, once I had experienced that week, I became extremely reluctant to do my updates for fear that I’d get bogged down in another week of troubleshooting.)
After I hired StressLessWeb to do maintenance and support, I was impressed at how careful and thorough they were with the updates.
First the sandbox was updated before updating my site.
That’s when I realized that, the way StressLessWeb was doing the updates, (1) takes more than a couple of minutes, and (2) meant that I would never experience my site being out of commission for a week (because they were being so careful to do updates in the sandbox first). So I felt very reassured about my business never being at risk of being impacted by updates.
Because the updates are done in the sandbox first, I would never have my business frozen by a broken forum because of an update issue.
1) I’ll never have my time held hostage because of trying to resolve an update issue myself.
2) When non-update issues arise, Audrey is helpful even though it’s outside the scope of our contract. That was true before (because she built my site) but I’m more comfortable reaching out to her now that (1) I’m paying for support, even if it’s different support than what I’m asking for help with, and (2) we’re in touch on more a regular basis because of the updates.
Would I recommend StressLessWeb?
Absolutely. You’re thorough, accessible, available, friendly and reassuring.
I’d also like to add
This is for web design, not maintenance. A huge benefit when you were building my site was the fact that you understand the BrainAudit. When I was writing the copy for my home page, you sent it back to me and said it didn’t have a Problem-Solution. You made me apply Sean’s material to what I was doing. That’s huge. I don’t think 5000bc members(cavers) realize how big that is.
So after launching my redesigned site I suddenly had piles of stuff going wrong – scary error messages, my customers unable to access what they’d paid for, an absolute trainwreck. everything falling down, and I had no idea why or where I could even start to try to get it working again.
I normally like doing things myself, especially since I had a very stressful experience with the last designer I hired. Once bitten, twice shy! However with everything falling down, and I had no idea why or where I could even start to try to get it working again.
Your replies to emails were always quick, warm and friendly – and the ‘quick’ part is important because that helps to keep stress levels down! But what I appreciate most of all is how carefully and thoroughly you answered my questions.
Also the sandbox site you set up, where I could see everything working (and find the mistakes I’d made) was a big help.
And I’m really glad you appear not to mind working until 11 at night just to make sure everything is OK for me here in the UK.
I absolutely would recommend you.. Responsive, intelligent, seriously highly skilled and versatile, prepared to go above and beyond the call of duty to diagnose and cure problems I’d created, and you made it all work.
Next time something goes pear-shaped on my website, instead of chasing my tail and panicking, I’ll think, ‘Audrey will know how to fix this.’
‘StressLessWeb’ is the perfect name for what you do.
I had already hired someone for my website, however there wasn’t much clarity and a lot of mistakes. A friend recommended Audrey and 100% I am delighted to have made the decision to go with StressLessWeb.
I had seen examples of your work and was impressed. So even though there was a waitlist, it was worth the wait.
I had a very professional and customer experience oriented service. i.e. fast, efficient, expertise and anticipating needs.
In fact the whole website experience was extremely professional. With great updates as to progress, excellent attention to detail. And the use of initiative particularly in design was most welcome.
More importantly I had a website with minimal input from me, I am not a designer. This was appreciated.
There was always great response and follow up to questions, and attention to detail. If all businesses were like this to deal with it would be easy to pick suppliers. Too many are mediocre, except for StressLessWeb.
Let me know how I can refer business/help.
I needed to find a WordPress web developer that I could trust to listen to me and not steamroller over me, and that is not always easy. I had been dithering for ages… nearly four months actually.
I was starting a new business and I did not want to use the web platform I had used before. I know enough to value and recognise good design, even if I can’t specify it clearly. But I knew I couldn’t do the job satisfactorily myself
Cost was an obstacle for me. I live in South Africa and our currency is worth peanuts when you are paying in USD. As it was, I more than tripled my budget, but I did it because I felt confident that you would do a great job.
The waitlist was slightly longer than I had hoped – as I had already put off getting another developer because they were going on holiday! But overall it made sense to me – a good web professional is not sitting waiting for work, they need to have a project schedule. And having the lead time gave me breathing space to come up with all the content for my site – which is essential to avoid crazy development delays.
I could see that Audrey had a process and she sent me checklists instead of just saying “send me all the content for your website”. I know plenty about websites, but I am a scatterbrain and the more complex and long-term the project, the more likely I am to drop a number of balls.
Audrey’s pointers kept me comfortably on track, without being bossy or scary.
Since you are a day behind me, which meant I always had Monday to play catch up if I had a deliverable! By the same token, you were really proactive about sending me stuff by the end of your Friday if you wanted an answer for the new week.
You really ‘listened between the lines’ of the example sites I sent you. So you gave me a clean, modern, sleek site with all the functionality I wanted.
And your original quote included social media stuff and optimizing for mobile and various other things before I even asked for them.
It was a great experience. Your technical expertise made me feel very comfortable, and your clear, kind communication made dealing with you a pleasure.
In comparison to other US based web developers, I’d say you are exceedingly competitively priced, too.
I would have to add that my site is really beautiful and I feel proud of it. Thanks again!
I was a clueless writer with no idea of how to even start the process of building a website.
I never encountered an obstacle with StressLessWeb. I used Stresslessweb based on a mutual partner’s recommendation and once I initiated the contact process all things went well.
I found that getting a quality website built wasn’t as expensive or difficult as I imagined.
To be honest – I like the way the website appeared (out of the box so to speak) when I was first able to view it on the internet. The entire site building process was a pleasant turnkey experience.
Audrey is an easy person to work with.
The learning curve on how to use and work the website comes with the building of the website as well.
Not only do I recommend StressLessWeb, I plan on using them again in the future for another business I am considering starting.
It has been, and still is, a very good experience working with StressLessWeb.
Our business out grew the previous company’s ability to keep up.
A slow response time to our initial inquiry would have made me continue to look elsewhere, along with a reply that appeared uneducated or unprofessional. This was not the case with Audrey. She replied immediately and I knew from her response that she knew what she was doing.
We discovered that there is a web developer out there who is reliable, professional, timely, courteous and just as helpful as one could ask for. This was a relief, especially when working to continue my business during the website re-development process!
Professionalism in all regards! Timeliness.
Thorough! Follow-through! Helpful! Audrey saw a vision for our website beyond what we could have seen ourselves. She knew what we needed before we could explain it, and she created it. It was done right the first time!
There was clarity of directions and guidance at every step of the way. Our relatively complex site was up and running within about 5 weeks. And she is trustworthy.
There is still a web developer out there who is true to their word. It is StressLessWeb.
What Audrey says she does, and does an exemplary job with it!
Choose StressLessWeb and you will have what you need, when you need it, how you need it, at a competitive cost without the stress!
I will not mince words – Audrey is the very best, no question. Here is a developer with knowledge, integrity, skills, and work ethic. Just check out her work and you will know!
I would not recommend anyone other than Audrey at StressLessWeb for your web development. You will not be disappointed.
After working with Audrey, the bar of web development is set so high that I would not even think of choosing someone else.
I considered doing the work on my own.
I started this website in 2006. Originally coded by hand in notepad, played around with some different tools and ended up using WordPress. Thesis Theme worked decently for a while, but slowly became outdated/over complicated. Had done a redesign myself using Genesis to make my website more mobile friendly, but it would have required a lot more work to become more modern and it seemed like a professional could do a better job than I could. Had seen what Audrey had done with some other websites and thought that might be a good solution.
However I did consider doing the work on my own.
Now my website looks much more professional. And it’s having a positive effect on subscriber retention. There is a clean reorganization of pages with imagery.
StressLess did a very thorough job with a great eye for detail.
I was daunted with the thought of opening my own web shop!
I felt I was jumping in the deep end with this website.I thought it would be too expensive, out of my price range and with huge ongoing costs for the upkeep of my website.
Then I had a chat with Audrey
Audrey listened to all my ideas and concepts, then gave me feedback and ideas to help make what my site is today. I am not very computer savvy and was worried that all the systems would be out of my technological understanding. Audrey created systems and wrote specific programs to adapt all the information that I had to allow my site to almost run itself, and when I have a problem Audrey is always there to fix it straight away. I now look forward to updating various parts of my website and adapting these to new marketing ideas and concepts.
It’s hard to single out any single feature that I liked as there were so many
I suppose you can compare the process of working with Audrey to a mouth watering casserole in a hot-pot. I gave Audrey all the raw ingredients (my ideas and concepts) left them with her for a short while, she changed it, worked with it, developed it and I ended up with an amazing end result. Everything came together to create a marvelous visual, textual, easy to use website.
Secondly, I would ask Audrey a question which would then be answered in a way that would also answer any other questions that I hadn’t even thought of yet. Audrey’s ability to interpret what I was meaning to ask rather then what I asked was amazing.
And lastly the assistance and help never stops. If I need to make a small change or update Audrey is always there to help. Nothing is ever a problem. There were many aspects of this project that Audrey had never worked with before, but she has an “I can do” attitude. What she doesn’t know, she researches, finds out, experiments and produces really high quality work.
Working with Audrey was a exciting experience
She really delivered what we discussed. I have been amazed at the SEO on my site. I have about 5400 products on my site I have tested about 500 products in Google and over 80% appear on the first page. I find this fantastic as I have not needed to spent any additional money advertising. Within 24 hours of “going live”- three orders were placed through my new website.
Working with Audrey is truly Stress-less
I have recommended Audrey and StressLessWeb to everyone I know that is looking to create or upgrade a website. I have had such a wonderful experience we are now trying to think of some more ideas and concepts so we can have additional websites built by Audrey.
It has been an amazing experience working with you again and I am really looking foward to be working with you on our next project.
Thanks Audrey for your amazing service and commitment.
I had a negative experience working with several web designers prior to finding StressLessWeb.
I had spent a lot of money only to have a web site that I could not use. It was seriously impeding my ability to operate my business. So, the obstacle was a fundamental distrust of web design professionals. I had also spent so much money already, that I was worried that any exceptional service would be out of my price range.
I am no longer held hostage by my web site
Audrey listened to my ideas and what I hoped to accomplish and translated that into a web site that is easy to navigate, fun to visit and a joy to update. Previously, it was so difficult to manage my web site, that I had personal anxiety and avoidance of doing anything web related.
She treated me like an intelligent person who just needed accurate information. She gave me that information in multiple formats (video and written) and was available to answer my questions when I didn’t understand. Most importantly, she taught me how to manage and interact with my web site in order to meet my business goals.
Now it is a pleasure to update my web site and I work on it several times a week because it is so simple and I have such a sense of accomplishment. This has resulted in a much happier owner (myself) and happier consumers because my web site is dynamic and entertaining. As an extra bonus, my business is much higher in SEO rankings because of the constant updates.
It is hard to determine a specific feature because there were three things that I really liked
First, Audrey is an incredibly easy person to work with. She thinks clearly, articulates herself well and was incredibly responsive to my needs. Her translation of what I wanted my web site to accomplish into the actual site was flawless.
Secondly, I really liked receiving a “road map” of how she was going to take my current site and transform it into the new site. It helped me think more clearly about what I wanted and we were able to identify several areas to modify as a result of the clear and easy to understand plan.
Finally, the follow up service provided a safety net for me as I was learning how to update, edit and manipulate the web site myself. I think that was the most valuable, however without such great features (1 and 2) that would have been irrelevant.
Audrey is easy to communicate with, pleasant to work with, patient, kind and understanding. Of course you want your web designer to be knowledgeable, and Audrey is. The unique feature of Stress Less Web is that Audrey, is so easy to work with that the process really, truly, is not stressful. It was pleasant!
I would recommend and have recommended Stress Less Web to anyone who will listen
Whether it was verbally, via social media or through professional organizations.
Audrey changed the way I viewed the entire profession of web designers. My experience was so positive, that I feel compelled to tell others about it, particularly when I hear that they are having difficulty with their web designer.
I have had such a positive experience
I feel so much better about the face of my business, my web site. As a small business owner, I don’t have the resources to have a web designer work on the daily updates necessary to run a successful web site. I needed to know how to do that myself. In the past, web designers were literally holding me hostage demanding more money and refusing to teach me to be self sufficient.
Now I truly am in charge of my business and the messages that I present to the public.
Thank you Audrey!
She was so patient and understanding, and nothing was ever too much trouble for her!
StressLessWeb created the most incredible website for me, which I am thrilled with the final result. Audrey presented my content exactly the way that I wanted, adding her expertise and flair.
She has a unique, warm and professional way of understanding her client’s needs, and going above and beyond to meet and exceed expectations.
She was so patient and understanding, and nothing was ever too much trouble for her.
I would highly recommend Audrey as a remarkable, talented web designer, and a wonderful, special person. It was a pleasure and privilege working with her.
Our customers say that it is so easy to obtain the information, and even easier to buy products from us.
Sean D’Souza was right again for recommending you to us!
Thank you both so much, for all your hard work.
We have had so many positive comments. Our customers say that it is so easy to obtain the information, and even easier to buy products from us.
So, thanks once more, for all your hard and responsible work. It was a pleasure to communicate with such easiness and always with no delay.
The way you work, it certainly gives justice to your name, StressLessWeb!
We will highly recommend your expertise to anyone wanting to develop a new website.
All the best for the future, you deserve it!!
I was unfamiliar with the process involved in building a website–and you were so far away!
I felt I was jumping in the deep end with this website.
I didn’t know you well enough. I didn’t know your work process either. And your being so far away in California.
I felt we were both jumping into the deep end.
But those doubts didn’t stay around for long.
What impressed me was your reliability, punctuality and efficiency was there from the beginning of the project until the end. You never faltered in your delivery, advice, support and guided me through a very scary process.
I really liked your dedication, motivation and your ability to find information out and your “nothing is a problem” kind of attitude. I keep talking about you – the relationship, advice and support that we build up, through the cyberspace, is what stood out for me the most. I have come out with a website that I am thrilled with, it is easy to navigate, looks professional, I have had great feedback about it already – but your attitude was the best part of the service. From the time I made contact with you until I was live was only 3 weeks. You did an amazing job.
I would wholehearted and absolutely recommend your service to anyone, I already have. You really do live up to your name “Stressless” web.
Thank you both for your hard work, for having so much fun, for nothing being too much of a problem, and for making this scary process easy.
There was also the problem of distance. Audrey lived far away—very far! It’s not as if I would ever see her, or get to phone her, or if necessary drive to her. That’s because she’s more than 10,000 km away.
It took me a while to decide to ask Audrey at Stressless Web to build my site. Yes, I was hesitating. Despite she was recommended by two different people that I appreciate and whose opinion I respect very much. Yes, I hesitated.
To finally make up my mind I went the long winding road. Wow, VERY winding.
After some years of really bad experiences with several webmasters who would be unprofessional and wouldn’t allow me to have any control over my site, my head came to its senses and contacted Audrey of StressLessWeb. She had been advised to me previously and for some reason didn’t get her to be my web developer until these experiences got worse.
The StressLess Journey
Yes, you guessed it! Finally, after being thrown out into the wolves’ mouth, my head came to its senses and contacted Audrey of StressLessWeb.
I couldn’t believe it!
From day 1, she analysed my chapter 2 website, bit by bit—and that was before I agreed to give her the job! It was a thorough, clear, neutral analysis, and in great depth.
And I absolutely agreed with everything! How could she see what I had been complaining about all the time? And how would she be able to structure it in such a simple and clever way?
And yet, she did. I got a proposal: simple, clear, efficient, realistic, intelligent. Her price was more than reasonable.
That’s when my heart started to beat in my chest. Will that be true? Not completely believing anything other than I’d have even more problems with my website.
There was also the problem of distance. Audrey lived far away—very far! It’s not as if I would ever see her, or get to phone her, or if necessary drive to her. That’s because she’s more than 10,000 km away.
I was reluctant, but the butterflies in my stomach said: go ahead, come on, go for it!
Ah, breath in—Best decision ever!!!!
There was an immediate response to my emails with solutions, or advice, or tutorials!
She even helped me with my old shop, spent time researching, found partial solutions while the new one was being made. She didn’t bother me with constant requests for material to send, decisions to make. No bother at all.
Then I saw the first draft, and that’s when I fell in love with StressLessWeb.
Yes! No questions asked, she knew what I needed and managed to do it. Not only that, much better than I could ever have worked it out by myself. Much, much better!
Every step that followed since then, just made the website better—perfecting perfection, as it were. More options and more solutions. Always finding the solution, never getting stuck at a problem.
I, as a teacher for more than 30 years, would give Audrey a 10+, or a 12 if there was such a thing. She’s managed to make an easy-to-understand-for everybody website, with taste and balanced in content and design.
And you know how all this was achieved? With NO STRESS on my part!! That’s unbelievable, but Audrey does the thinking, the decision making, the helping hand, the adviser, without you noticing it.
She can do it for three reasons:
- Her very strong technical background and qualifications.
- A very systematic, practical mind, down to earth, that will simplify your most complicated problems.
- Her good heart. Because she cares for her customers, she’s not indifferent. She looks after them and tries to be fair, and does what’s best for them.
Also she’s made sure that I can manage on my own website from now on, and I won’t depend on her for every single thing I have to do. She’ll “train” me with her tutorials or direct help. Then I’ll be independent and happy!
I know she’ll always be there for any sudden panic attacks I may go through—or mess ups that I will surely make. She’ll be there. Or available for future projects.
At long last my website is user friendly, attractive, and it works perfectly! My customers can find me much more easily than before so my sales are increasing.
Wow, how long it took me to find you StressLessWeb!!
Can I recommend them?
Absolutely, 100%!! with total confidence and trust in her capacity, knowledge, customer service, efficiency, reasonable price, hard work, caring attitude.
The distance has never been a problem, Audrey understands what my customer needs and puts my mind and soul to a rest. Thank you Audrey, a million thanks for being one in a million!
So my long winding road to StressLessWeb has a happy ending. I just wonder why it took me so long to realize how good it was!
Will you be as silly as me, or do you belong to the sharp ones?
Join the Journey had a functioning web site, but it was not user friendly.
Even our Board of Directors couldn’t find what they were looking for!
The site that we had was static and I wanted a living, breathing site that would create a hub in our community.
I had worked with StressLessWeb before and knew what incredible work Audrey created
All I had to do was show my Board of Directors the previous work that Audrey had done and they were immediately convinced.
Our volunteers, clients and friends in the community have all praised our web site for being easy to use, full of information and visually pleasing. They love being able to go to the web site for “one stop shopping” to learn about upcoming events, read articles that are relevant to our organization and our bigger mission (breast cancer support) and to connect with others.
It is hard to narrow it down to just one thing that I like about StressLessWeb
First, I really like the detailed proposal so that I can see before we even begin, what Audrey is planning to do. She listens to what I want and then translates it into a proposal that outlines how the web site will be structured. That allows the client to make adjustments before the work begins and to get a full picture of the end product.
Second, I love the ability to work with the web site once it is completed to make even more final adjustments.
Utilizing the sandbox technology, I am able to see and navigate the web site prior to it going “live.”
Finally, I LOVE the follow up service as I am getting to know my web site. It is so comforting to know that in the first few weeks, I can get questions answered and clarifications on how to utilize the web site.
I often forget how to make changes in Word Press, if they are not regular updates
I have a notebook filled with instructional directions on how to do literally EVERYTHING that I need to do to edit my website. I love being able to refer to that notebook (or on line through my client account). This gives me the confidence to know that I have instructions in case I get confused or can’t remember.
Audrey is so knowledgeable and friendly. She is a pleasure to work with! And would be happy to talk to anyone personally.