The process before design is key, there is a lot of discovery in order to head in the right design direction first
Frank Michel – PA, USA
Co-Founder: Brandywine Mergers & Acquisitions, LLC.
Founder: Exit Decisions
(Website Design and Maintenance)
We always had our sites “pieced” together with designers and our own efforts. Problem was the design part was a onetime event and eventually our ability keep up ran its course. It really hit the fan when both of our sites were hit by attacks and any providers we had were of limited help. It gave us a reason and push to look to update, renew, and take it more seriously. That’s how we found Audrey and StressLessWeb.
I will say, my partner was a bit concerned about a designer halfway across the globe, we had trouble managing one only one state away. Also, since I found Audrey via Psychotactics, we were a bit concerned about costs and possible “overkill” for our needs.
Audrey put those concerns at rest right away helping us understand each project is different, different companies, different clients and prospects, different purposes. Not only that but, StressLessWeb’s pricing was fair and even more importantly, straightforward and clear. No “ it might cost X, or it could run over”.
I also thought is was actually a plus that Audrey schedules her design projects tightly, which means you may have to wait but in a project that time is yours.
The StressLessWeb website creation process also made us revisit who is looking at our site and why. On top of that, what we wanted out of it. Our industry has the tendency to say too much, maybe trying to show how tough it is or something. This redesign allowed us to drill down our message, tighten things up.
It was refreshing and reenergizing to dig back into the basics, the “whys”.
It was also refreshing that StressLessWeb doesn’t simply grab a template and wedge you into it. The process before design is key, there is a lot of discovery in order to head in the right design direction first.
The Benefits of Working with StressLessWeb
You shouldn’t overlook the flexibility too, while something may be designed Audrey was always open to change or our suggestions, even colors and layouts.
A nice surprise, although it shouldn’t be, was Audrey’s skill in the marketing side, she has a really strong ability to distill what you are trying to do and what your target market needs to hear. I don’t think you get that with most web designers.
I will definitely recommend StressLessWeb, already have actually. I also have two more sites (family members) that will be coming up soon.
Thanks Audrey, for making some beautiful and purposeful sites for our firm.
Simon Lamey – UK
The Brain Wheel
(Website Development and Maintenance)
I was wanting a bespoke build and didn’t want another template website like you get with Squarespace. I’d used Squarespace for two years and got annoyed with the restrictions around design. Also, you can just tell – even as a novice – when someone’s site is via a web builder like Squarespace vs a bespoke build. It doesn’t signal good things when it looks templated and that’s the problem I had.
I’d heard great things about you via 5000BC and Dennie Smith. I have worked (and still do) work with digital build agencies and developers are known to be moody and hard to work with. Before I signed up, I knew that you weren’t like that.
They way you answer my questions is always excellent, speedy and to the point.
It was definitely worth the wait to be put on a waitlist. It made me feel like I was working with someone who was in demand and knew their stuff.
Benefits of Working with StressLessWeb
So far, I love the website. I really do. So thank you.
StressLessWeb was able to take a web design via Adobe XD that a friend (also a web designer) did for me and I tweaked, and turned it reality. Very smart.
Your speed, your depth of attention – you really should charge more. You are very good.
I would recommend StressLessWeb for all of the above. Speed, great attention, go the extra mile and you clearly care.
I’ll keep recommending you. Thank you for all your ongoing help 🙂
Amber Flynn – CA, USA
(Website Development and Maintenance)
My website person quit working with me on my website without any kind of warning. He said he just wanted to get out of the business. I needed someone to convert my site from Joomla to WordPress and bring it all up to date. I was searching for a while for someone close to my home, and could not find anyone who I felt knew what they were talking about.
But there were no obstacles that would have kept me from hiring your company. The price was right, the timing was stellar and the communication from StresslessWeb was amazing.
All of the questions I had about my website and what I needed were answered thoroughly and easily. I felt like I was in the hands of consummate professionals!!!
I was put on a wait-list…it was absolutely worth the wait, and I was blown away at how perfect and beautiful my website looks.
I have found working with your company that you do what you say you are going to do. You accomplished the project in a timely manner, and with precision and accuracy and with stellar communication.
I love that that you are quick to answer my emails, thoroughly and efficiently. And that I feel like you are communicating with me all the time, and answering any, and all my questions. Even though you are on the other side of the world, I feel like you are RIGHT here with me and what I need.
One benefit of working with StresslessWeb is that you provide me with continued service after my site was built. And will also help me to learn how to update my website myself. I like the freedom to update my site, but also love that you will take care of it too.
And You work with all the most advanced technology too. Love that.
I would recommend you 100%. And….. I already have. 🙂
I feel confident that you will take care of my friends and family. That your rates are reasonable and that you will be there for anyone I refer without any doubt. They will receive the same awesome care that I do. And I am so happy to refer you!
StresslessWeb is a one-stop shop. When I needed to have my website rebuilt I was amazing at the accuracy at which Audrey gave me EXACTLY what I needed. Her communication was stellar, the site was built within the time-frame that she promised, and she went above and beyond to help me feel confident and cared for. I highly recommend this wonderful business for anyone looking to finally be relaxed with their website and know they have amazing professionals manning their website., who care about you and your site. Do not hesitate to contact them immediately.
I wish I had found you years ago!! You are the BEST!!!
Kevin Namaky – OH, USA
Since launching my website a few years ago, the pages and content had become more and more cluttered over time. My messaging wasn’t clear and the more I added to the site, the more the look and feel of the branding had changed – not in a good way.
I needed someone to help me redo the main pages of the site so they had a coherent look and feel, matched my branding strategy, and made it really clear why someone would work with my company.
I had worked on a much smaller project with StressLessWeb before and that gave me reassurance that she would do a good job with a larger task.
At first it didn’t feel great to be put on a waitlist. When you feel like your website isn’t putting your best foot forward for your business, it’s tough to be told you have to wait to get it fixed. But I knew it would be worth the wait and had faith in Audrey and StressLessWeb. They really came through and I would absolutely wait again if I had to in order to work with Audrey. She is very responsive – she promptly and clearly answered any question I had both before and during the time on my project.
My website now, leaves a much stronger brand impression with visitors. But, more importantly, the site now makes it 100% clear what my company does, for whom, and why you should work with us. Within only a few weeks of having the site updated, I already have clients telling me it’s very clear why they should work with me. It’s helping me close new business.
What I liked about StresslessWeb is, I think their ability to translate a copy doc with minimal direction into a site flow that looks great and flows really well. Audrey and team also stayed very true to our brand identity and made the page not only look like they fit within our branding, but really made it even stronger.
Also their Speed and attention to detail.
I would definitely recommend Audrey to update a website, and won’t hesitate to use her services again in the future.
Kelly Ranney – SC, USA
(Website Design & Maintenance)
We had a website that was old and outdated.
Initially Losse (LFK) was concerned about the distance, but he relied on the recommendation from Chris Hughes of Mount Pleasant Computer Center, and the fact that I would be handling.
I found that you, Audrey answer questions much better than the way I ask them! You were always helpful and kind; good at explaining what you needed and how to help me get you what you needed.
I am so happy we found you!
What I really liked was you take over and get it done. And there were minimal questions after the initial phase.
It’s also nice to wake up to answers! You make something overwhelming (creating a whole new site) doable.
And your maintenance plan is affordable and gives me piece of mind.
I’m recommending you today. I think that you did a great job and were patient with a novice at this whole process. Your questions are clear and precise.
We have been trying to get this new website going for over a year. StressLessWeb were able to get us up an running very quickly.
Working with StressLessWeb felt like a genuine collaboration, and their business absolutely lived up to its name!
Tim Robinson, UK
(Website Design & Maintenance)
I had a website that wasn’t working. It had too much dense text and looked like a site from the 90s. Clients were coming in far too slowly, revenue was low and I was pretty worried about my business.
My previous experience with a different designer had been really stressful and unpleasant – their communication was slow, they often completely ignored my requests and comments, their design skills were poor and I never felt like they understood how to market my business.
Your website was convincing and I had a good feeling about what you would be like to work with. Everything was really reassuring and I felt you would understand the specific needs that I had. Plus the testimonials on your site were from people who had had similarly bad web design experiences to me! That gave me confidence that working with you would be truly different, and that was exactly how it turned out to be.
I was amazed by how quickly you implemented any changes I asked for. Your responsiveness was incredible.
I love design and can easily get too caught up in how something looks rather than how it works. You always knew when the design would potentially get in the way of the purpose of the site – to attract new clients – but you always approached those situations in a gentle and considered way. I never felt like you were railroading over my input, as I had with my previous designer.
I didn’t mind being put on a waitlist (of about a month) at all. It actually worked really well for me, as it gave me time to nail down my content while working to a deadline. And it was totally worth the wait.
The final result was a great experience in every way. You cover all the bases more than adequately – communication, industry knowledge, design, customer care and marketing. I felt in very safe hands from start to finish.
6 weeks after my new site going live I’m getting loads of inquiries and taking on 1-2 new clients every week – it’s amazing. If this continues then I foresee my practice being full in 3-4 months, what a turnaround! The future looks bright, and much of that is down to working with StressLessWeb.
I really liked your communication skills and being listened to and respected. Much of the stress of my previous experience had been the sense that the designer felt they knew best about everything, and wanted to make the website they wanted rather than the site I wanted. Working with StressLessWeb felt like a genuine collaboration, and their business absolutely lived up to its name.
Additionally, you also understand marketing as well as web design, and have such thorough industry knowledge.
I would definitely recommend you, and already have! I’ve recommended you because there are so many web design companies out there, but I doubt many of them treat people in the way that you do while being excellent designers too. You’re the complete package.
And you’re also very reasonably priced!!
Gary Crowley, USA
(Website Design & Maintenance)
- the rare combination of someone who can understand what I wanted, but who then would be able to apply their own creativity to the project to make it beautiful.
- to believe that my website designer really understood the aesthetic and vision I had in mind.
- them to be creative enough to do “their thing” (building my website), so I could spend my time doing “my thing” (writing books, articles, etc.).
- someone who would fill in the gaps in areas where “I don’t even know what I don’t know” about building a website, instead of merely following my semi-informed lead on building a website.
I absolutely appreciated, that Audrey was very patient when answering my questions about technical issues that I don’t understand, even if it took more than one email. I found her to be very patient and understanding.
The initial questionnaire about “what kind of website I want” was very important. Helping me to get clear on the look, feel, and functionality of the site was very helpful.
Audrey really listened to what I wanted, and adjusted along the way as things changed here and there.
Also, I appreciate that she took the lead in a few areas that needed to be done differently for better functionality. I really like that Audrey made things better and didn’t just say, “well, that’s what you wanted.”
I learned that I can now relax and learn WordPress at my own pace because if I need any work done as I go along, I can have StressLessWeb do it until I learn how to do basic things myself. It’s a big relief.
It’s great to have the people who actually built my website be the ones who maintain it. They know the ins and outs of the entire site. And since I’m on their monthly maintenance program, they take care of ALL the updates, so I can spend my time working in my business, and not working on my website.
And the StressLess monthly maintenance program also puts me first in line, at reduced cost, when I need work done on my site, which is an added bonus.
I didn’t mind having to wait about two weeks for you to begin my project, and about a month to complete it.
It was definitely worth the wait. I would have waited longer, but I’m not sure how much more than a month I would have wanted to wait.
I would definitely recommend StressLessWeb. You’ve been professional, creative, responsive to my specific needs, and timely with all the work you’ve done.
I really couldn’t be more pleased.
I look forward to working with you and recommending you to others!
Dennie Smith, UK
Old Style Dating
(Website Design & Maintenance)
My previous experiences with web designers have been horrendous. StressLessWeb is now my 5th and final web designer in under a year. The previous companies have delayed my business from launching and been very costly.
My business is solely run from a website, (online dating agency) so it was vital to get it right. They have all proved to be totally incompetent and have all promised they can complete my brief and taken my money in full yet not delivered each time leaving me in the lurch.
I also was slightly worried about the distance as I’m in England, but that hasn’t proved a problem at all.
I was recommended to StressLessWeb, the only obstacle has been my existing designer not handing everything over to Audrey and her team. This also proved agony, it took over 3 months of constant chasing. But Audrey was a complete star and did it, remaining calm throughout.
Honesty I just can’t praise StressLessWeb enough!! Audrey was totally transparent from the off, and EVERY step of the way kept me posted. I honestly wake up every day and look forward to hearing from her.
Honestly, professionalism and just so good at what they do. Anything I’ve asked they’ve completed it and with speed. I am sure I have driven Audrey mad at times, often changing my mind re-design but she has always been so helpful.
Again considering we are opposite ends of the world, communication has not been an issue AT all, better than any other company I have worked with.
Would I recommend, OMG my world would literally collapse if I didn’t have StressLessWeb, I could not of got this far.. they have gone above and beyond the call of duty. I just wish I was nearer as would love to give Audrey a hug!!
Finally you may well think this is OTT, but you need to understand how dire my situation was before StressLessWeb.. one designer after the other basically taking my money and blagging etc. One failed launch date already, so once I had StressLessWeb on board my business is now finally taking off.
I can’t recommend them enough.. professional, honest, reliable, respectful, reasonable and polite and listens!!! And dam clever!
Eric Bakey, USA
Before I created my website, I was manually “convincing” clients to give me a shot at writing their copy.
The big issue I have is that most web people are “designers” not marketers. They can make fancy websites that look pretty, but they don’t work to collect leads/payment.
StressLessWeb kept me on track and was very responsive to any/all questions.
Even though I was put on a wait list but it was worth the wait. And although my copy continued to change throughout the process, Audrey helped keep me stay focused and delivered an outstanding product.
Getting expectations clear up front and helping me develop an online brand that suits my personality.
I’m very proud of the look and functionality of my website. I have been creating a “paper bag on head” business, and now I am not afraid to show the world what I’m doing.
I should add that even when I changed the scope of work, they didn’t kill me… and Audrey also worked through technical problems with my hosting provider which I would have been MORE than frustrated to deal with.
I Absolutely would recommend StressLessWeb. Very fair price for outstanding quality web development, design, and support. Couldn’t ask for a better experience throughout the entire process.
Paul Wolfe, UK
(Website, Membership Sites, Custom Plugins)
This has taken me wayyyyy too long to learn and start implementing.
For years I was the archetypal one man band – I did everything for my website. Filmed the videos. Edited the videos. Uploaded the videos. Wrote articles. Wrote autoresponders. I create 50 plus pages of content a week for my membership magazine – I do all that too. Program the websites etc. etc. etc……
When I was getting started I had to do it all myself. There was no budget to outsource to anyone else. But I held onto mindset wayyyyy too long.
Case in point: my website needed extensive redeveloping and redesigning. And it was put off for at least 9 months because I didn’t have the website skills to do it. And I set myself the task of learning those skills….but it turned out I didn’t have the time to learn to do it properly.
So in the end I contacted Audrey from StressLessWeb. We chatted via email. And she ended up doing what was needed – the initial website took about 6 weeks for her to put the framework in place.
I was really pleased with the result – but much more importantly it allowed me to implement some stuff that have increased sales. So the investment I made in Audrey has already been paid off at least ten fold.
StressLessWeb did a great job with the website and I’m really pleased. If you’re not a designer – and not a website coder – then don’t waste time trying to work it out yourself. Email Audrey! If you need to, run a sale to pay for her services. And continue down this path.
When I started my own business last year, like most entrepreneurs I started out fast – including getting my website up and running quickly. I was really happy with the site, until… I started hearing (reading) rumblings about how Google was using security as an SEO signal… Uh oh! I never set up my site with an SSL certificate when I launched. At the time I figured I was saving a little money. [This is where I started kicking myself a bit for not setting up the with with SSL to begin with.]
These rumblings continue to grow and soon, if you don’t have a secure website, you are going to feel it in your Google rankings. It’s cost of entry to get in the game. And for a business like mine who’s marketing strategy prioritizes organic search – that’s a scary thing.
When I started doing a little homework I came across a helpful article written by Audrey.
Her expertise shined through immediately. It didn’t take too much time for her to convince me to get it done and that she’s the right person to do it. And at a great price point anyone can afford, I took the plunge.
To put it simply, working with Audrey has been the easiest experience I could have imagined.
Only two days after buying her SSL services through her website, everything was DONE. Not only was every page on my site “fixed” with secure https addresses, but Audrey even went into my Google Analytics and Search Console accounts for me and claimed/submitted the new site, reconnected everything and made sure it was all in good working order. She even found a couple of mistakes I had made on my pages (unrelated to SSL) that she kindly fixed for me without me having to ask, and even though it wasn’t “in scope.”
The only reason I had to contact Audrey after those first two days was with my non-techie questions that I’m sure anyone else would roll their eyes at. But Audrey was extremely nice, never made me feel dumb, answered all my questions quickly and made me feel confident.
I will definitely contact Audrey again for future web site work.
Teresa Rogovsky, USA
Coach, Passion for Law of Attraction
(Website Design, Website Maintenance)
I didn’t have a contract. I was doing it myself, and sometimes I’d reach out to Audrey for advice.
My only hesitation was the price.
I was looking at this as the monthly updates, which take about a minute when everything goes smoothly. But everything doesn’t always go smoothly, and when there was an issue earlier in the year I spent about a week trouble-shooting it.
My hesitation was, I figured that the same issue would have been resolved in short order with someone like Audrey doing the updates so I was still thinking that it seemed like a lot to pay for what would probably be just a few minutes’ work most months.
Finally I told myself that I was paying to save myself the week’s struggle if/when something came up. That the annual fee is what I’d pay not to have to go through another week like that.
(Not to mention, once I had experienced that week, I became extremely reluctant to do my updates for fear that I’d get bogged down in another week of troubleshooting.)
After I hired StressLessWeb to do maintenance and support, I was impressed at how careful and thorough they were with the updates.
First the sandbox was updated before updating my site.
That’s when I realized that, the way StressLessWeb was doing the updates, (1) takes more than a couple of minutes, and (2) meant that I would never experience my site being out of commission for a week (because they were being so careful to do updates in the sandbox first). So I felt very reassured about my business never being at risk of being impacted by updates.
Because the updates are done in the sandbox first, I would never have my business frozen by a broken forum because of an update issue.
1) I’ll never have my time held hostage because of trying to resolve an update issue myself.
2) When non-update issues arise, Audrey is helpful even though it’s outside the scope of our contract. That was true before (because she built my site) but I’m more comfortable reaching out to her now that (1) I’m paying for support, even if it’s different support than what I’m asking for help with, and (2) we’re in touch on more a regular basis because of the updates.
Would I recommend StressLessWeb?
Absolutely. You’re thorough, accessible, available, friendly and reassuring.
I’d also like to add
This is for web design, not maintenance. A huge benefit when you were building my site was the fact that you understand the BrainAudit. When I was writing the copy for my home page, you sent it back to me and said it didn’t have a Problem-Solution. You made me apply Sean’s material to what I was doing. That’s huge. I don’t think 5000bc members(cavers) realize how big that is.
So after launching my redesigned site I suddenly had piles of stuff going wrong – scary error messages, my customers unable to access what they’d paid for, an absolute trainwreck. everything falling down, and I had no idea why or where I could even start to try to get it working again.
I normally like doing things myself, especially since I had a very stressful experience with the last designer I hired. Once bitten, twice shy! However with everything falling down, and I had no idea why or where I could even start to try to get it working again.
Your replies to emails were always quick, warm and friendly – and the ‘quick’ part is important because that helps to keep stress levels down! But what I appreciate most of all is how carefully and thoroughly you answered my questions.
Also the sandbox site you set up, where I could see everything working (and find the mistakes I’d made) was a big help.
And I’m really glad you appear not to mind working until 11 at night just to make sure everything is OK for me here in the UK.
I absolutely would recommend you.. Responsive, intelligent, seriously highly skilled and versatile, prepared to go above and beyond the call of duty to diagnose and cure problems I’d created, and you made it all work.
Next time something goes pear-shaped on my website, instead of chasing my tail and panicking, I’ll think, ‘Audrey will know how to fix this.’
‘StressLessWeb’ is the perfect name for what you do.
Ryan O’Reilly, Ireland
Coach, Ryan O’Reilly International
(Website Design & Maintenance)
I had already hired someone for my website, however there wasn’t much clarity and a lot of mistakes. A friend recommended Audrey and 100% I am delighted to have made the decision to go with StressLessWeb.
I had seen examples of your work and was impressed. So even though there was a waitlist, it was worth the wait.
I had a very professional and customer experience oriented service. i.e. fast, efficient, expertise and anticipating needs.
In fact the whole website experience was extremely professional. With great updates as to progress, excellent attention to detail. And the use of initiative particularly in design was most welcome.
More importantly I had a website with minimal input from me, I am not a designer. This was appreciated.
There was always great response and follow up to questions, and attention to detail. If all businesses were like this to deal with it would be easy to pick suppliers. Too many are mediocre, except for StressLessWeb.
Let me know how I can refer business/help.
Alison Beere, South Africa
Cartoonist, Teacher, Coach
(Website Design, Membership Site)
Cost was an obstacle for me. I live in South Africa and our currency is worth peanuts when you are paying in USD. As it was, I more than tripled my budget, but I did it because I felt confident that you would do a great job.
The waitlist was slightly longer than I had hoped – as I had already put off getting another developer because they were going on holiday! But overall it made sense to me – a good web professional is not sitting waiting for work, they need to have a project schedule. And having the lead time gave me breathing space to come up with all the content for my site – which is essential to avoid crazy development delays.
I could see that Audrey had a process and she sent me checklists instead of just saying “send me all the content for your website”. I know plenty about websites, but I am a scatterbrain and the more complex and long-term the project, the more likely I am to drop a number of balls.
Audrey’s pointers kept me comfortably on track, without being bossy or scary.
Since you are a day behind me, which meant I always had Monday to play catch up if I had a deliverable! By the same token, you were really proactive about sending me stuff by the end of your Friday if you wanted an answer for the new week.
You really ‘listened between the lines’ of the example sites I sent you. So you gave me a clean, modern, sleek site with all the functionality I wanted.
And your original quote included social media stuff and optimizing for mobile and various other things before I even asked for them.
It was a great experience. Your technical expertise made me feel very comfortable, and your clear, kind communication made dealing with you a pleasure.
In comparison to other US based web developers, I’d say you are exceedingly competitively priced, too.
I would have to add that my site is really beautiful and I feel proud of it. Thanks again!
Chris Leonard, USA
I never encountered an obstacle with StressLessWeb. I used Stresslessweb based on a mutual partner’s recommendation and once I initiated the contact process all things went well.
I found that getting a quality website built wasn’t as expensive or difficult as I imagined.
To be honest – I like the way the website appeared (out of the box so to speak) when I was first able to view it on the internet. The entire site building process was a pleasant turnkey experience.
Audrey is an easy person to work with.
The learning curve on how to use and work the website comes with the building of the website as well.
Not only do I recommend StressLessWeb, I plan on using them again in the future for another business I am considering starting.
It has been, and still is, a very good experience working with StressLessWeb.
Paul Oman, USA
Artist, Teacher, Coach
(Website Design, eCommerce, Website Maintenance)
A slow response time to our initial inquiry would have made me continue to look elsewhere, along with a reply that appeared uneducated or unprofessional. This was not the case with Audrey. She replied immediately and I knew from her response that she knew what she was doing.
We discovered that there is a web developer out there who is reliable, professional, timely, courteous and just as helpful as one could ask for. This was a relief, especially when working to continue my business during the website re-development process!
Professionalism in all regards! Timeliness.
Thorough! Follow-through! Helpful! Audrey saw a vision for our website beyond what we could have seen ourselves. She knew what we needed before we could explain it, and she created it. It was done right the first time!
There was clarity of directions and guidance at every step of the way. Our relatively complex site was up and running within about 5 weeks. And she is trustworthy.
There is still a web developer out there who is true to their word. It is StressLessWeb.
What Audrey says she does, and does an exemplary job with it!
Choose StressLessWeb and you will have what you need, when you need it, how you need it, at a competitive cost without the stress!
I will not mince words – Audrey is the very best, no question. Here is a developer with knowledge, integrity, skills, and work ethic. Just check out her work and you will know!
I would not recommend anyone other than Audrey at StressLessWeb for your web development. You will not be disappointed.
After working with Audrey, the bar of web development is set so high that I would not even think of choosing someone else.
Neal Battaglia, USA
Musician, Business Owner
(Website Design, Maintenance)
I started this website in 2006. Originally coded by hand in notepad, played around with some different tools and ended up using WordPress. Thesis Theme worked decently for a while, but slowly became outdated/over complicated. Had done a redesign myself using Genesis to make my website more mobile friendly, but it would have required a lot more work to become more modern and it seemed like a professional could do a better job than I could. Had seen what Audrey had done with some other websites and thought that might be a good solution.
However I did consider doing the work on my own.
Now my website looks much more professional. And it’s having a positive effect on subscriber retention. There is a clean reorganization of pages with imagery.
StressLess did a very thorough job with a great eye for detail.
Marc Hammond, Australia
Entrepreneur, Chef, Business Owner
Back 2 Earth websites
(Website Design, eCommerce, Maintenance)
I felt I was jumping in the deep end with this website.I thought it would be too expensive, out of my price range and with huge ongoing costs for the upkeep of my website.
Then I had a chat with Audrey.
Audrey listened to all my ideas and concepts, then gave me feedback and ideas to help make what my site is today. I am not very computer savvy and was worried that all the systems would be out of my technological understanding. Audrey created systems and wrote specific programs to adapt all the information that I had to allow my site to almost run itself, and when I have a problem Audrey is always there to fix it straight away. I now look forward to updating various parts of my website and adapting these to new marketing ideas and concepts.
It’s hard to single out any single feature that I liked as there were so many.
I suppose you can compare the process of working with Audrey to a mouth watering casserole in a hot-pot. I gave Audrey all the raw ingredients (my ideas and concepts) left them with her for a short while, she changed it, worked with it, developed it and I ended up with an amazing end result. Everything came together to create a marvelous visual, textual, easy to use website.
Secondly, I would ask Audrey a question which would then be answered in a way that would also answer any other questions that I hadn’t even thought of yet. Audrey’s ability to interpret what I was meaning to ask rather then what I asked was amazing.
And lastly the assistance and help never stops. If I need to make a small change or update Audrey is always there to help. Nothing is ever a problem. There were many aspects of this project that Audrey had never worked with before, but she has an “I can do” attitude. What she doesn’t know, she researches, finds out, experiments and produces really high quality work.
Working with Audrey was a exciting experience.
She really delivered what we discussed. I have been amazed at the SEO on my site. I have about 5400 products on my site I have tested about 500 products in Google and over 80% appear on the first page. I find this fantastic as I have not needed to spent any additional money advertising. Within 24 hours of “going live”- three orders were placed through my new website.
Working with Audrey is truly Stress-less.
I have recommended Audrey and StressLessWeb to everyone I know that is looking to create or upgrade a website. I have had such a wonderful experience we are now trying to think of some more ideas and concepts so we can have additional websites built by Audrey.
It has been an amazing experience working with you again and I am really looking foward to be working with you on our next project.
Thanks Audrey for your amazing service and commitment.
Terri Allred, USA
Owner, Instructor and Performer Third Eye Tribal
I had spent a lot of money only to have a web site that I could not use. It was seriously impeding my ability to operate my business. So, the obstacle was a fundamental distrust of web design professionals. I had also spent so much money already, that I was worried that any exceptional service would be out of my price range.
I am no longer held hostage by my web site
Audrey listened to my ideas and what I hoped to accomplish and translated that into a web site that is easy to navigate, fun to visit and a joy to update. Previously, it was so difficult to manage my web site, that I had personal anxiety and avoidance of doing anything web related.
She treated me like an intelligent person who just needed accurate information. She gave me that information in multiple formats (video and written) and was available to answer my questions when I didn’t understand. Most importantly, she taught me how to manage and interact with my web site in order to meet my business goals.
Now it is a pleasure to update my web site and I work on it several times a week because it is so simple and I have such a sense of accomplishment. This has resulted in a much happier owner (myself) and happier consumers because my web site is dynamic and entertaining. As an extra bonus, my business is much higher in SEO rankings because of the constant updates.
It is hard to determine a specific feature because there were three things that I really liked
First, Audrey is an incredibly easy person to work with. She thinks clearly, articulates herself well and was incredibly responsive to my needs. Her translation of what I wanted my web site to accomplish into the actual site was flawless.
Secondly, I really liked receiving a “road map” of how she was going to take my current site and transform it into the new site. It helped me think more clearly about what I wanted and we were able to identify several areas to modify as a result of the clear and easy to understand plan.
Finally, the follow up service provided a safety net for me as I was learning how to update, edit and manipulate the web site myself. I think that was the most valuable, however without such great features (1 and 2) that would have been irrelevant.
Audrey is easy to communicate with, pleasant to work with, patient, kind and understanding. Of course you want your web designer to be knowledgeable, and Audrey is. The unique feature of Stress Less Web is that Audrey, is so easy to work with that the process really, truly, is not stressful. It was pleasant!
I would recommend and have recommended Stress Less Web to anyone who will listen
Whether it was verbally, via social media or through professional organizations.
Audrey changed the way I viewed the entire profession of web designers. My experience was so positive, that I feel compelled to tell others about it, particularly when I hear that they are having difficulty with their web designer.
I have had such a positive experience
I feel so much better about the face of my business, my web site. As a small business owner, I don’t have the resources to have a web designer work on the daily updates necessary to run a successful web site. I needed to know how to do that myself. In the past, web designers were literally holding me hostage demanding more money and refusing to teach me to be self sufficient.
Now I truly am in charge of my business and the messages that I present to the public.
Thank you Audrey!
Wendy Jocum, Australia
Coach & Trainer
(Website Design, Maintenance)
She has a unique, warm and professional way of understanding her client’s needs, and going above and beyond to meet and exceed expectations.
She was so patient and understanding, and nothing was ever too much trouble for her.
I would highly recommend Audrey as a remarkable, talented web designer, and a wonderful, special person. It was a pleasure and privilege working with her.
Alvaro & Ana Maria Castagnet, Uruguay
Thank you both so much, for all your hard work.
We have had so many positive comments. Our customers say that it is so easy to obtain the information, and even easier to buy products from us.
So, thanks once more, for all your hard and responsible work. It was a pleasure to communicate with such easiness and always with no delay.
The way you work, it certainly gives justice to your name, StressLessWeb!
We will highly recommend your expertise to anyone wanting to develop a new website.
All the best for the future, you deserve it!!
Jenny Friedland, Australia
jfpsychology – Clinical Psychology Practice
(Website Design, Maintenance)
I didn’t know you well enough. I didn’t know your work process either. And your being so far away in California.
I felt we were both jumping into the deep end.
But those doubts didn’t stay around for long.
What impressed me was your reliability, punctuality and efficiency was there from the beginning of the project until the end. You never faltered in your delivery, advice, support and guided me through a very scary process.
I really liked your dedication, motivation and your ability to find information out and your “nothing is a problem” kind of attitude. I keep talking about you – the relationship, advice and support that we build up, through the cyberspace, is what stood out for me the most. I have come out with a website that I am thrilled with, it is easy to navigate, looks professional, I have had great feedback about it already – but your attitude was the best part of the service. From the time I made contact with you until I was live was only 3 weeks. You did an amazing job.
I would wholehearted and absolutely recommend your service to anyone, I already have. You really do live up to your name “Stressless” web.
Thank you both for your hard work, for having so much fun, for nothing being too much of a problem, and for making this scary process easy.
Angela Barbi, Spain
Entrepreneur, Business Owner
To finally make up my mind I went the long winding road. Wow, VERY winding.
After some years of really bad experiences with several webmasters who would be unprofessional and wouldn’t allow me to have any control over my site, my head came to its senses and contacted Audrey of StressLessWeb. She had been advised to me previously and for some reason didn’t get her to be my web developer until these experiences got worse.
The StressLess Journey
Yes, you guessed it! Finally, after being thrown out into the wolves’ mouth, my head came to its senses and contacted Audrey of StressLessWeb.
I couldn’t believe it!
From day 1, she analysed my chapter 2 website, bit by bit—and that was before I agreed to give her the job! It was a thorough, clear, neutral analysis, and in great depth.
And I absolutely agreed with everything! How could she see what I had been complaining about all the time? And how would she be able to structure it in such a simple and clever way?
And yet, she did. I got a proposal: simple, clear, efficient, realistic, intelligent. Her price was more than reasonable.
That’s when my heart started to beat in my chest. Will that be true? Not completely believing anything other than I’d have even more problems with my website.
There was also the problem of distance. Audrey lived far away—very far! It’s not as if I would ever see her, or get to phone her, or if necessary drive to her. That’s because she’s more than 10,000 km away.
I was reluctant, but the butterflies in my stomach said: go ahead, come on, go for it!
Ah, breath in—Best decision ever!!!!
There was an immediate response to my emails with solutions, or advice, or tutorials!
She even helped me with my old shop, spent time researching, found partial solutions while the new one was being made. She didn’t bother me with constant requests for material to send, decisions to make. No bother at all.
Then I saw the first draft, and that’s when I fell in love with StressLessWeb.
Yes! No questions asked, she knew what I needed and managed to do it. Not only that, much better than I could ever have worked it out by myself. Much, much better!
Every step that followed since then, just made the website better—perfecting perfection, as it were. More options and more solutions. Always finding the solution, never getting stuck at a problem.
I, as a teacher for more than 30 years, would give Audrey a 10+, or a 12 if there was such a thing. She’s managed to make an easy-to-understand-for everybody website, with taste and balanced in content and design.
And you know how all this was achieved? With NO STRESS on my part!! That’s unbelievable, but Audrey does the thinking, the decision making, the helping hand, the adviser, without you noticing it.
She can do it for three reasons:
- Her very strong technical background and qualifications.
- A very systematic, practical mind, down to earth, that will simplify your most complicated problems.
- Her good heart. Because she cares for her customers, she’s not indifferent. She looks after them and tries to be fair, and does what’s best for them.
Also she’s made sure that I can manage on my own website from now on, and I won’t depend on her for every single thing I have to do. She’ll “train” me with her tutorials or direct help. Then I’ll be independent and happy!
I know she’ll always be there for any sudden panic attacks I may go through—or mess ups that I will surely make. She’ll be there. Or available for future projects.
At long last my website is user friendly, attractive, and it works perfectly! My customers can find me much more easily than before so my sales are increasing.
Wow, how long it took me to find you StressLessWeb!!
Can I recommend them?
Absolutely, 100%!! with total confidence and trust in her capacity, knowledge, customer service, efficiency, reasonable price, hard work, caring attitude.
The distance has never been a problem, Audrey understands what my customer needs and puts my mind and soul to a rest. Thank you Audrey, a million thanks for being one in a million!
So my long winding road to StressLessWeb has a happy ending. I just wonder why it took me so long to realize how good it was!
Will you be as silly as me, or do you belong to the sharp ones?
Terri Allred, USA
Executive Director, Join The Journey
Even our Board of Directors couldn’t find what they were looking for!
The site that we had was static and I wanted a living, breathing site that would create a hub in our community.
I had worked with StressLessWeb before and knew what incredible work Audrey created
All I had to do was show my Board of Directors the previous work that Audrey had done and they were immediately convinced.
Our volunteers, clients and friends in the community have all praised our web site for being easy to use, full of information and visually pleasing. They love being able to go to the web site for “one stop shopping” to learn about upcoming events, read articles that are relevant to our organization and our bigger mission (breast cancer support) and to connect with others.
It is hard to narrow it down to just one thing that I like about StressLessWeb
First, I really like the detailed proposal so that I can see before we even begin, what Audrey is planning to do. She listens to what I want and then translates it into a proposal that outlines how the web site will be structured. That allows the client to make adjustments before the work begins and to get a full picture of the end product.
Second, I love the ability to work with the web site once it is completed to make even more final adjustments.
Utilizing the sandbox technology, I am able to see and navigate the web site prior to it going “live.”
Finally, I LOVE the follow up service as I am getting to know my web site. It is so comforting to know that in the first few weeks, I can get questions answered and clarifications on how to utilize the web site.
I often forget how to make changes in Word Press, if they are not regular updates
I have a notebook filled with instructional directions on how to do literally EVERYTHING that I need to do to edit my website. I love being able to refer to that notebook (or on line through my client account). This gives me the confidence to know that I have instructions in case I get confused or can’t remember.
Audrey is so knowledgeable and friendly. She is a pleasure to work with! And would be happy to talk to anyone personally.
Carolena Nericcio-Bohlman, USA
Director, FCBD Inc.
We have a multifaceted business and our website was cluttered with information that had been added adhoc, over the years. One could only find something if you knew what you were looking for.
With StressLessWeb we got a clean, appealing and easy to navigate site. There was ease of communication. Additionally we got efficiency, reasonable cost and follow-up. ?
I would absolutely recommend them for all of the above reasons, plus I never felt stupid because I didn’t understand the question. I look forward to doing business in the future.